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Kindle Lending Library = Trojan Horse

The Amazon Kindle Lending Library is quite a perk for Prime subscribers: a free book rental every month. This, along with the free streaming video they added a little while back makes Prime even more...

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Motivated or Creepy?

I definitely appreciate motivated job applicants (the more effort you show in your application, the more time we are likely to invest with you), but if you walk into a small development shop without an...

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Email Reply Checklist

Stuck on how to reply to an email? Here’s the mental checklist I use: Re-read the email a second time, without an emotion reaction. What was the real purpose of the incoming email? (informative,...

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You Can’t Avoid Talking About Money

I read this article in A List Apart with interest. Value based pricing vs. time and materials billing a topic that sparked a passionate conversation at OwnerCamp a few months back, and it’s one that...

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Your Team is Your Product

.threads-post-notice { background: #e8e8e8; padding: 10px; } .threads-post-notice a { font-weight: bold; } I read with interest the path that Peter took in learning about a SAAS business vs. his...

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Define the Problem Instead of Suggesting a Solution

Life lesson from running a digital agency: When asking for help, focus your efforts on defining the problem instead of suggesting a solution. The person you’re asking for help from may have solutions...

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Institutional Knowledge

Don’t underestimate the value of your team’s (collective) experience. When new folks come on board you can tell them how you do things and why you do things certain ways. You can share historical...

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On Selling Crowd Favorite

On Friday Karim and I signed the final papers to bring my Crowd Favorite team together with his VeloMedia team. Whew! I’ve told the story of how I came to build Crowd Favorite countless times. I tell...

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Lessons From Inbox Zero

I’m a month in on INBOX ZERO. It’s been a good experience. I spend less time staring at a list of things I need to deal with at some point and am only looking at new things that need attention. I like...

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Every New Hire Has Three Jobs

At Crowd Favorite we’re getting ready to hire several developers. I’ve been told that our on-boarding process can be stressful, but I’ve also been told that this is the case for most high performing...

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Work Backwards

Relating to yesterday’s post on inertia, I wanted to pass on another nugget I’ve learned about how to approach and define problems: working backwards. I’ve found this to be useful in both technical and...

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